Privacy Policy

This Privacy Policy explains how MARSVON ("we", "us"), operated by SHIYI ENTERPRISE LLC, collects, uses and protects your information when you visit marsvon.com or place an order.

What We Collect

• Order information — your name, email, phone number and shipping address, provided at checkout.
• Payment information — processed entirely by Stripe, our PCI-compliant payment processor. Your card number never touches our servers and we never see or store it.
• Shopping activity — the items in your bag are stored locally in your own browser so your cart survives a refresh. This data stays on your device.
• Basic technical data — standard server logs (IP address, browser type) used for security and to keep the site running.

What We Use It For

• Fulfilling and shipping your order, and sending order updates.
• Responding when you contact us about an order or a return.
• Fraud prevention and site security.

What We Don't Do

• We do not sell your personal information. Ever.
• We don't send marketing emails you didn't ask for.
• We don't use invasive third-party ad trackers on this site.

Who We Share With

Only the partners required to get your order to your door: our payment processor (Stripe) and shipping carriers (e.g. USPS, UPS). Each receives only what they need — the carrier gets your address, not your payment details; Stripe gets your payment, handled under their own strict privacy terms.

Data Retention

Order records are kept as long as needed for accounting, tax and warranty purposes. You may request a copy of the personal data we hold about you, or ask us to delete it (subject to legal record-keeping requirements), at any time.

Your California Privacy Rights

If you are a California resident, you have the right under the CCPA to know what personal information we collect, to request its deletion, and to opt out of its sale. As stated above, we do not sell personal information, so there is nothing to opt out of — but requests to access or delete your data are always honored.

Contact

Privacy questions or requests: (626) 366-0706 or DM @shopmarsvon.